Please refer to the latest travel requirements to and from Italy by clicking here
We promise we’ll continue to be on hand to answer your queries by your preferred method, whether this be on the phone, via chat or by email. We’ll be fair with our policies and if we are required to make a change to your holiday or flight, we will contact you to let you know what’s going on.
Our promise to you...
Book with confidence, full financial protection
All of our holidays are ABTA and ATOL protected to ensure your money is 100% safe.
Changes to your booking
You can amend your booking fee free, to travel on another date before the end of October 2022, for the same destination and duration, up until 12 weeks before your departure. We will only pass on any increase (or decrease) in your price that results from your changes*. If you wish to change to another season charges will apply.
If you are unable to travel due to FCDO (Foreign, Commonwealth & Development Office) advice or there is a quarantine in place on arrival to your destination and there isn’t the option to forgo this by providing evidence of a negative Covid-19 test, or that you are fully vaccinated, you can change your date of travel (subject to availability), accept a credit for use on a future holiday, or request a refund*.
Any refund will be processed within five days.
* If your booking includes a flight with a 3rd party airline our cancellation / amendment terms may differ.
We continue to work closely with all of our suppliers to ensure the safety of our customers.
Our UK team and local representatives will be on hand to guide you every step of the way, from the moment you enquire about a holiday until the time you return home, we’ve got it all covered.