Our lines are currently extremely busy, so if you have any questions regarding the current Coronavirus situation, please read our latest update below before calling.
Last updated: 25th March, 13:00
As of the 9th March 2020, the Foreign and Commonwealth Office now advises against all but essential travel to Italy.
We understand that this is an extremely stressful time, but please be aware that we are receiving a high volume of customer enquiries, and as travel to Sardinia is not imminent (in the next week), we would ask you to bear with us at this time. We would like to assure you we will continue to monitor the situation, and should the advice remain the same in the next few weeks, we will be in contact with customers in departure date order to discuss the options available.
We are doing our utmost to answer all your questions over the phone, but due to our phone lines being very busy, we ask that you please refrain from contacting us for now, and rest assured that if your booking is affected, we will be in contact.
If you have already booked a holiday with us, we appreciate you may have some concerns about the future of your trip, which is why we're now offering our customers greater flexibility and some much-needed peace of mind when it comes to future travel.
If you have an existing booking and are travelling on or before 30th June 2020, you can now amend your holiday for free to any holiday that’s currently on sale departing in 2020. If you choose a holiday that’s more expensive than your original booking, you’ll need to pay the difference in price, plus any charges that third parties pass onto us. If you choose a holiday that’s cheaper than the one you originally booked, we’ll refund you the difference.
You can make a change up until 14 days before your original departure date if travelling up until 30th April 2020 and four weeks out if departing between 1st May and 1st July 2020.
If you wish to cancel your holiday, our standard terms and conditions apply.
For existing bookings travelling from 1st July onwards, our standard terms and conditions apply.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry adores Casa Querce in the south - the gardens are absolutely stunning
Sales Consultant, joined 2007
Anna loves Alghero & all its quaint restaurants serving antipasti & wine!
Sales Consultant, joined 2001
Debbie recommends Hotel Su Gologne for a truly authentic Sardinian experience
Lydia was so impressed with the stunning beaches, especially near our villa Oro Verde
Sales Consultant, joined 2011
Alison loves admiring the beautiful yachts in Porto Cervo
Sales Consultant, joined 2015
Becky loved exploring the differening characteristics across the island
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